Bow Service Dept.
Our service department technicians have more than 80 years of combined experience repairing bicycles. Regardless of make or model, we have the expertise to get your bike running smoothly and reliably. Our parts department carries over 7500 different parts, which means we’ll likely have everything required to repair your bike.
HOW WE WORK
During the busy season (March to September) we offer an appointment system that will allow you to plan for when you’ll be without your bicycle. To use this system optimally, call and place an appointment. We will need your bicycle three days prior to the appointment to ensure speedy turnaround.
Start your appointment!
1st Year Service Policy Tune* | $10 |
|---|
Frame | Wash Inspect frame for cracks and damage Headset adjustments Bottom bracket adjustments and/or torque Torque all hardware |
| Brakes | Cables – Calipers – Pads (angle & position) |
Gears | Derailleur – Limits – Cables Hanger alignment |
Wheels | Hubs adjustments – True (lateral, radial) Spokes tension – Dish – Inflate tires |
Lubrication | Lubrication of drive train Lubricate all pivoting points |
| Test ride bicycle | |
| Shop supplies / Environmental fees | |
| * Included in purchase of new bicycle over $999.99 | |
Minor Tune | $120 |
|---|
Frame | Wash Inspect frame for cracks and damage Headset adjustments Bottom bracket adjustments and/or torque Torque all hardware |
| Brakes | Cables – Calipers – Pads (angle & position) |
Gears | Derailleur – Limits – Cables Hanger alignment |
Wheels | Hubs adjustments – True (lateral, radial) Spokes tension – Dish – Inflate tires |
Lubrication | Lubrication of drive train Lubricate all pivoting points |
| Test ride bicycle | |
| Shop supplies / Environmental fees | |
Annual Tune* | $190 |
|---|
Frame | Wash Inspect frame for cracks and damage Headset adjustments Bottom bracket adjustments and/or torque Torque all hardware |
| Brakes | Cables – Calipers – Pads (angle & position) |
Gears | Derailleur – Limits – Cables Hanger alignment |
Wheels | Hubs adjustments – True (lateral, radial) Spokes tension – Dish – Inflate tires |
Lubrication | Lubrication of drive train Lubricate all pivoting points |
| Test ride bicycle | |
| Shop supplies / Environmental fees | |
| * Includes installation of cables, housing, brake pads, tires, tubes, chains, cassettes, new wheels | |
Major Tune | $225 |
|---|
Frame | Wash Inspect frame for cracks and damage Bottom bracket adjustments Torque all hardware Face & Chase as needed Bottom bracket |
| Brakes | Control – Caliper Pads (Angle & Position) Cables Rotor truing |
Gears | Derailleur – Limits – Cables B-Tension Hanger alignment |
Wheels | Hubs adjustments – True (lateral, radial) Spokes tension – Dish – Inflate tires |
Lubrication | Lubrication of drive train Lubricate all pivoting points |
| Test ride bicycle | |
| Shop supplies / Environmental fees | |
Complete Overhaul* (No Suspension) | $325 |
|---|
Frame | Clean Wheels, Frame, and Fork with Soap and water Wipe down bike Inspect frame for cracks and damage |
| Parts cleaning (Bio-Clean) | Derailleur, Brake Caliper, Crankset, Cassette, and Chain |
Overhaul | Hubs, Headset, Bottom Bracket Torque all hardware |
Face & Chase | Bottom Bracket, Head Tube, Disc Tabs |
Brakes | Control Inspection, Caliper Lube & Install Cable Adjustments, Pads Adjustments Bleed Brakes, Rotor Truing |
Gears | Controls Flush & Lube Derailleur, Align Hanger, Set Limits, Set B Limits Cable Adjustments |
Wheels | Cones Adjustmetns, True (Lateral, Radial) Tension, Dish, Inflate Tires |
Lubricate | Chain, All pivot points as required |
| Test ride bicycle | |
| * Includes installation of all replacement parts and accessories, taping on road bike handlebars, no charge on $10.00 shop supplies, $4.98 charge for chain pins. | |
Annual Suspension Service* | $150 |
|---|
Fork Overhaul | Clean & inspect stanchions, bushings internals Damper clean, inspection and bleed Air/mechanical spring cleaned and inspected |
| Install | Seals , oil and grease Cartridge – Lowers – Uppers Reinstall fork on bike |
| Test ride bicycle | |
| * Includes $10 shop supplies | |
Rear Shock Service | $50 - $175 |
|---|
Air Shock Canister Service | $50 |
| Clean and inspect internals on air shocks (no damper) Replace all air seals, o-rings, air chamber fluid(s) Reassemble, pressurize for rider weight and test for leaks | |
Full Damper Service for Air or Coil Shocks* | $175 |
| Full teardown, clean, inspection and rebuild of all shock internals Replace all seals, o-rings, damper oil and air canister fluid(s) as required Nitrogen charge, air pressure as needed Dyno test all settings to ensure proper function | |
| * Includes $10 shop supplies | |
Bike Boxing and Assembly* | $100 - 300 |
|---|
Custom bike build | $300 |
Unbox from shipping* | $125 |
Package bike for shipping* | $100 |
| * All prices are subject to change based on difficulty of bike. | |
Safety Inspection | $50 |
|---|
Inspect | Frame for cracks and damage Wheels for broken/damaged spokes |
| Check | Wheel QRS/Nuts Bolts on stem BB for looseness Crank bolts Headset Bolts for derailleurs Gears/Brakes bolts and alignment Pump tires Lube chain |
All listed prices are for labour only and may vary depending on the condition of your bike when it is dropped off. Parts are in addition to the prices indicated. Prices do not include GST.