Service

Bow Service Dept.

Our service department technicians have more than 80 years of combined experience repairing bicycles. Regardless of make or model, we have the expertise to get your bike running smoothly and reliably. Our parts department carries over 7500 different parts, which means we’ll likely have everything required to repair your bike.

How We Work

During the busy season (March to September) we offer an appointment system that will allow you to plan for when you’ll be without your bicycle. To use this system optimally, call and place an appointment. We will need your bicycle three days prior to the appointment to ensure speedy turnaround.

 

1st Year Service Policy Tune$10
  • Include in purchase of new bicycle over $999.99
  • Frame
  • Wash
  • Inspect frame for cracks and damage
  • Headset adjustments
  • Bottom bracket adjustments and/or torque
  • Torque all hardware
  • Brakes
  • Cables –Calipers – Pads(angle & position)
  • Gears
  • Derailleur – Limits – Cables
  • Hanger alignment
  • Wheels
  • Hubs adjustments – True (lateral, radial)
  • Spokes tension – Dish – Inflate tires
  • Lubrication
  • Lubrication of drive train
  • Lubricate all pivoting points
  • Test ride bicycle
  • Shop supplies / environmental fees

Call Us

403.288.5422[ press 6 ]

Minor Tune $95
  • Frame
  • Wash
  • Inspect frame for cracks and damage
  • Headset adjustments
  • Bottom bracket adjustments and/or torque
  • Torque all hardware
  • Brakes
  • Cables –Calipers – Pads(angle & position)
  • Gears
  • Derailleur – Limits – Cables
  • Hanger alignment
  • Wheels
  • Hubs adjustments – True (lateral, radial)
  • Spokes tension – Dish – Inflate tires
  • Lubrication
  • Lubrication of drive train
  • Lubricate all pivoting points
  • Test ride bicycle
  • Shop supplies / environmental fees

Call Us

403.288.5422[ press 6 ]

Annual Tune $135
  • Frame
  • Wash
  • Inspect frame for cracks and damage
  • Headset adjustments
  • Bottom bracket adjustments and/or torque
  • Torque all hardware
  • Brakes
  • Cables, calipers, pads, adjustments
  • Gears
  • Derailleur limits cables
  • Hanger alignment
  • Wheels
  • Hubs adjustments true (lateral, radial)
  • Spokes tension dish inflate tires
  • Lubrication
  • Lubrication of drive train
  • Lubricate all pivoting points
  • Test ride bicycle
  • This tune includes installation of cables, housing, brake pads, tires, tubes, chains, cassettes, new wheels
  • Shop supplies / environmental fees

Call Us

403.288.5422[ press 6 ]

Major Tune $180
  • Frame
  • Wash
  • Inspect frame for cracks and damage
  • Bottom bracket adjustments
  • Torque all hardware
  • Face & Chase as needed
  • Bottom bracket
  • Brakes
  • Control – Caliper
  • Pads (Angle & Position) Cables
  • Rotor truing
  • Gears
  • Derailleur – limits – Cables B-Tension – Hanger alignment
  • Wheels
  • Hubs adjustments – True (Lateral, radial)
  • Tension – Dish – Inflate tires
  • Lubrication
  • Lubrication of drive train
  • Lubricate all pivoting points
  • Test ride bicycle
  • Shop supplies / environmental fees

Call Us

403.288.5422[ press 6 ]

Complete Overhaul(No Suspension) $270
  • Frame
  • Clean Wheels, Frame, and Fork with Soap and water
  • Wipe down bike
  • Inspect frame for cracks and damage
  • Parts cleaning (Bio-Clean)
  • Derailleur, Brake Caliper, Crankset, Cassette, and Chain
  • Overhaul
  • Hubs, Headset, Bottom Bracket
  • Torque all hardware
  • Face & Chase
  • Bottom Bracket, Head Tube, Disc Tabs
  • Brakes
  • Control Inspection, Caliper Lube & Install
  • Cable Adjustments, Pads Adjustments
  • Bleed Brakes, Rotor Truing
  • Gears
  • Controls Flush & Lube
  • Derailleur, Align Hanger, Set Limits, Set B Limits
  • Cable Adjustments
  • Wheels
  • Cones Adjustmetns, True (Lateral, Radial)
  • Tension, Dish, Inflate Tires
  • Lubricate
  • Chain, All pivot points as required
  • Test ride bicycle

Call Us

403.288.5422[ press 6 ]

ALSO INCLUDES: INSTALLATION OF ALL REPLACEMENT PARTS AND ACCESSORIES

TAPING ON ROAD BIKE HANDLEBARS

NO CHARGE ON $10.00 SHOP SUPPLIES

$4.98 CHARGE FOR CHAIN PINS

Annual Suspension Service $45-130
  • Fork Overhaul
  • Clean & inspect stanchions, bushings internals
  • Damper clean, inspection and bleed
  • Air/mechanical spring cleaned and inspected
  • Install
  • Seals , oil and grease
  • Cartridge – Lowers – Uppers
  • Reinstall fork on bike
  • Test ride bicycle

Call Us

403.288.5422[ press 6 ]

Rear Shock Service$40-140
  • Air Shock Canister Service – $40:
  • – Clean and inspect internals on air shocks (no damper)
  • – Replace all air seals, o-rings, air chamber fluid(s)
  • – Reassemble, pressurize for rider weight and test for leaks
  • Full Damper Service for Air or Coil Shocks – $140:
  • – Full teardown, clean, inspection and rebuild of all shock internals
  • – Replace all seals, o-rings, damper oil and air canister fluid(s) as required
  • – Nitrogen charge, air pressure as needed
  • – Dyno test all settings to ensure proper function

Call Us

403.288.5422[ press 6 ]

Bike Boxing and Assembly$45-210
  • Custom bike build $120-$210
  • Unbox from shipping $45-$70
  • Package bike for shipping $80

Call Us

403.288.5422[ press 6 ]

Safety Inspection$40
  • Inspect
    • Frame for cracks and damage
    • Wheels for broken/damaged spokes
  • Check
    • Wheel QRS/Nuts
    • Bolts on stem
    • BB for looseness
    • Crank bolts
    • Headset
    • Bolts for derailleurs
    • Gears/Brakes bolts and alignment
    • Pump tires
    • Lube chain

Call Us

403.288.5422[ press 6 ]

Note: These prices are for labour only and may vary depending on the condition of your bike when it is dropped off. Parts are in addition to the prices indicated. Prices do not include GST.

Service Videos

Got a suggestion for a service video? Send it to us at bikes@bowcycle.com.