Bow Service Dept.
Our service department technicians have more than 80 years of combined experience repairing bicycles. Regardless of make or model, we have the expertise to get your bike running smoothly and reliably. Our parts department carries over 7,500 different parts, which means we’ll likely have everything required to repair your bike.
HOW WE WORK
During the busy season (March to September), we offer an appointment system that will allow you to plan for when you’ll be without your bicycle. To use this system optimally, call and place an appointment. We will need your bicycle three days prior to the appointment to ensure a speedy turnaround.
Start your appointment!
Minor Tune | $120 |
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Frame | Inspect frame for cracks and damage Headset adjustments Bottom bracket adjustments and/or torque Torque all hardware |
| Brakes | Cables – Calipers – Pads (angle & position) |
Gears | Derailleur – Limits – Cables Hanger alignment |
Wheels | Hubs adjustments – True (lateral, radial) Spokes tension – Dish – Inflate tires |
Lubrication | Lubrication of drive train Lubricate all pivoting points |
| Test ride bicycle | |
| Shop supplies / Environmental fees | |
Annual Tune* | $190 |
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Frame | Inspect frame for cracks and damage Headset adjustments Bottom bracket adjustments and/or torque Torque all hardware |
| Brakes | Cables – Calipers – Pads (angle & position) |
Gears | Derailleur – Limits – Cables Hanger alignment |
Wheels | Hubs adjustments – True (lateral, radial) Spokes tension – Dish – Inflate tires |
Lubrication | Lubrication of drive train Lubricate all pivoting points |
| Test ride bicycle | |
| Shop supplies / Environmental fees | |
| * Includes installation of cables, housing, brake pads, tires, tubes, chains, cassettes, new wheels | |
Annual Suspension Service* | $150 |
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Fork Overhaul | Clean & inspect stanchions, bushings internals Damper clean, inspection and bleed Air/mechanical spring cleaned and inspected |
| Install | Seals , oil and grease Cartridge – Lowers – Uppers Reinstall fork on bike |
| Test ride bicycle | |
| * Includes $10 shop supplies | |
Rear Shock Service | $50 - $175 |
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Air Shock Canister Service | $50 |
| Clean and inspect internals on air shocks (no damper) Replace all air seals, o-rings, air chamber fluid(s) Reassemble, pressurize for rider weight and test for leaks | |
Full Damper Service for Air or Coil Shocks* | $175 |
| Full teardown, clean, inspection and rebuild of all shock internals Replace all seals, o-rings, damper oil and air canister fluid(s) as required Nitrogen charge, air pressure as needed Dyno test all settings to ensure proper function | |
| * Includes $10 shop supplies | |
Bike Boxing and Assembly* | $100 - 300 |
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Custom bike build | $300 |
Unbox from shipping* | $125 |
Package bike for shipping* | $100 |
| * All prices are subject to change based on difficulty of bike. | |
New Bike Purchase Service PolicyFrom November 2023 onward, all bikes purchased from Bow Cycle & Sports are part of our lifetime minor adjustments program. As a ‘Thank You’ for purchasing your bike from Bow Cycle, we would like to offer you this complimentary service to keep your bike in working order. |
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Services include: | Saddle Adjustment Minor Headset Adjustment Minor Handlebar/ Grip/ Brake Lever/ Shifter Lever Adjustment Wheels Fastened Properly Air Pressure (tires, suspension) Minor Wheel Truing Minor Brake Adjustments Minor Gear Adjustments Chain/ Derailleur Lubrication Drive Train Wear Check Torque Check on all Hardware |
| Any work required beyond these minor adjustments will need to be booked into the service department and regular service prices will apply. | |
All listed prices are for labour only and may vary depending on the condition of your bike when it is dropped off. Parts are in addition to the prices indicated. Prices do not include GST.