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Bow Service Dept.

Our service department technicians have more than 80 years of combined experience repairing bicycles. Regardless of make or model, we have the expertise to get your bike running smoothly and reliably. Our parts department carries over 7,500 different parts, which means we’ll likely have everything required to repair your bike.

HOW WE WORK

During the busy season (March to September), we offer an appointment system that will allow you to plan for when you’ll be without your bicycle. To use this system optimally, call and place an appointment. We will need your bicycle three days prior to the appointment to ensure a speedy turnaround.


Start your appointment!

Service Enquiry

Minor Tune

$120

Frame

Wash
Inspect frame for cracks and damage
Headset adjustments
Bottom bracket adjustments and/or torque
Torque all hardware

Brakes
Cables – Calipers – Pads (angle & position)

Gears

Derailleur – Limits – Cables
Hanger alignment

Wheels

Hubs adjustments – True (lateral, radial)
Spokes tension – Dish – Inflate tires

Lubrication

Lubrication of drive train
Lubricate all pivoting points

Test ride bicycle
Shop supplies / Environmental fees

Annual Tune*

$190

Frame

Wash
Inspect frame for cracks and damage
Headset adjustments
Bottom bracket adjustments and/or torque
Torque all hardware

Brakes
Cables – Calipers – Pads (angle & position)

Gears

Derailleur – Limits – Cables
Hanger alignment

Wheels

Hubs adjustments – True (lateral, radial)
Spokes tension – Dish – Inflate tires

Lubrication

Lubrication of drive train
Lubricate all pivoting points

Test ride bicycle
Shop supplies / Environmental fees
* Includes installation of cables, housing, brake pads, tires, tubes, chains, cassettes, new wheels

Major Tune

$225

Frame

Wash
Inspect frame for cracks and damage
Bottom bracket adjustments
Torque all hardware
Face & Chase as needed
Bottom bracket

Brakes
Control – Caliper
Pads (Angle & Position) Cables
Rotor truing

Gears

Derailleur – Limits – Cables B-Tension
Hanger alignment

Wheels

Hubs adjustments – True (lateral, radial)
Spokes tension – Dish – Inflate tires

Lubrication

Lubrication of drive train
Lubricate all pivoting points
Test ride bicycle
Shop supplies / Environmental fees

Complete Overhaul* 
(No Suspension)

$325

Frame

Clean Wheels, Frame, and Fork with Soap and water
Wipe down bike
Inspect frame for cracks and damage
 
Parts cleaning (Bio-Clean)
Derailleur, Brake Caliper, Crankset, Cassette, and Chain

Overhaul

Hubs, Headset, Bottom Bracket
Torque all hardware

Face & Chase

Bottom Bracket, Head Tube, Disc Tabs 

Brakes

Control Inspection, Caliper Lube & Install
Cable Adjustments, Pads Adjustments
Bleed Brakes, Rotor Truing

Gears

Controls Flush & Lube
Derailleur, Align Hanger, Set Limits, Set B Limits
Cable Adjustments
 

Wheels

Cones Adjustmetns, True (Lateral, Radial)
Tension, Dish, Inflate Tires
 

Lubricate

Chain, All pivot points as required 
Test ride bicycle
* Includes installation of all replacement parts and accessories, taping on road bike handlebars, no charge on $10.00 shop supplies, $4.98 charge for chain pins.

Annual Suspension Service*

$150

Fork Overhaul

Clean & inspect stanchions, bushings internals
Damper clean, inspection and bleed
Air/mechanical spring cleaned and inspected

Install
Seals , oil and grease
Cartridge – Lowers – Uppers
Reinstall fork on bike
Test ride bicycle
* Includes $10 shop supplies

Rear Shock Service

$50 - $175

Air Shock Canister Service
$50
Clean and inspect internals on air shocks (no damper)
Replace all air seals, o-rings, air chamber fluid(s)
Reassemble, pressurize for rider weight and test for leaks
 
Full Damper Service for Air or Coil Shocks*
$175
Full teardown, clean, inspection and rebuild of all shock internals
Replace all seals, o-rings, damper oil and air canister fluid(s) as required
Nitrogen charge, air pressure as needed
Dyno test all settings to ensure proper function

* Includes $10 shop supplies

Bike Boxing and Assembly*

$100 - 300

Custom bike build
$300
Unbox from shipping*
$125
Package bike for shipping*
$100
* All prices are subject to change based on difficulty of bike.

New Bike Purchase Service Policy

From November 2023 onward, all bikes purchased from Bow Cycle & Sports are part of our lifetime minor adjustments program.  As a ‘Thank You’ for purchasing your bike from Bow Cycle, we would like to offer you this complimentary service to keep your bike in working order. 

Services include:

Saddle Adjustment
Minor Headset Adjustment
Minor Handlebar/ Grip/ Brake Lever/ Shifter Lever Adjustment
Wheels Fastened Properly
Air Pressure (tires, suspension)
Minor Wheel Truing
Minor Brake Adjustments
Minor Gear Adjustments
Chain/ Derailleur Lubrication
Drive Train Wear Check
Torque Check on all Hardware
 
 
Any work required beyond these minor adjustments will need to be booked into the service department and regular service prices will apply.

All listed prices are for labour only and may vary depending on the condition of your bike when it is dropped off. Parts are in addition to the prices indicated. Prices do not include GST.

Start your appointment!

Service Enquiry