Due to an increase in fraudulent orders, we are enforcing new security measures for online orders. We are currently unable to ship to Quebec. When picking up an online order, you will be asked to present a government issued ID and the credit card you used to purchase the items. If you need someone else to pick up your item, please leave their name and phone number in the comment section of your order before check out - they will also need to present a government issued ID at pick up. 

Please allow 24 hours processing time of all online orders for in-store pick up. You will receive an email letting you know your order is ready for pick up. Please wait for this email before coming to pick up your order. Due to high order volume and our adherence to social distancing measures, we are unable to process orders at our usual pace. 

Questions about your online order? Contact etailing@bowcycle.com or call 403-288-5422 ext 236.

Please read these Important Announcements  to better understand the issues affecting the cycling industry.